lodislot Privacy Policy – How Your Data Is Handled

When you register and use lodislot, we collect the personal information needed to operate your account and keep the platform secure. This includes your full name, date of birth, email address, mobile number, and the e-wallet details you use for deposits and withdrawals via GCash or Maya. We also collect technical data such as yourIP address, device type, browser version, and session activity logs, which help us detect unusual behaviour and protect your account from unauthorised access. If you contact our support team, we may also retain records of that communication to improve our service quality. All information collected is limited to what is genuinely necessary for the purposes described in this policy. We do not collect sensitive personal information such as government ID numbers unless specifically required for identity verification under applicable regulations. You can review and update most of your personal details at any time through your account settings on the platform.

The personal data we hold is used to create and manage your lodislot account, process your deposits and withdrawals, verify your identity, and ensure that only eligible players in the Philippines can access the platform. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about new games, bonuses, and VIP rewards. Technical and session data is analysed to maintain platform performance, investigate reported issues, and identify patterns that may indicate fraud or problem gambling behaviour. We may use aggregated, anonymised data for internal research and product improvement, but this data cannot be traced back to any individual player. If you no longer wish to receive marketing messages, you can opt out at any time by updating your communication preferences in your account settings or by contacting our support team at [email protected]. We will never use your data for purposes that are incompatible with those stated in this policy without first obtaining your explicit consent.

lodislot does not sell, rent, or trade your personal information to third parties for their own marketing purposes — full stop. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection laws. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies when required to do so by law or when we believe disclosure is necessary to protect the rights, property, or safety of lodislot, our players, or the public. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, but you will be notified in advance and your rights under this policy will continue to apply. We will never share your data with any party in a way that is inconsistent with the purposes described here.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. All personal and financial data stored on our systems is protected using industry-standard encryption both in transit and at rest, ensuring that your information cannot be intercepted or read by unauthorised parties. Access to personal data within our organisation is strictly limited to staff members who need it to perform their job functions, and all such access is logged and audited. We conduct regular security reviews and vulnerability assessments to keep our systems up to date against emerging threats. While no online platform can guarantee absolute security, lodislot takes every reasonable technical and organisational measure to protect your information. If you suspect that your account has been compromised, please contact us immediately at [email protected] so we can take prompt action.

As a player based in the Philippines, you have rights over your personal data under applicable data protection legislation, including the right to access the information we hold about you, the right to request corrections to inaccurate data, and the right to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing, including direct marketing, and to request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and understand your request. We will respond within a reasonable timeframe and at no charge for standard requests. If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. We take all such concerns seriously and will cooperate fully with any investigation.

lodislot uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players interact with the platform so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Analytics cookies help us understand which features are most popular and where players encounter difficulties, allowing us to prioritise improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some functionality. We do not use cookies to build advertising profiles or share your browsing behaviour with external advertising networks. Any third-party tools we use for analytics are configured to anonymise data wherever possible. By continuing to use the lodislot platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

This Privacy Policy is effective as of 1 January 2025 and applies to all registered accounts on the lodislot platform. We may update this policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer. When material changes are made, we will notify you through the platform or via the email address linked to your account, and the effective date at the top of this page will be updated accordingly. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have questions or concerns about how your personal data is handled, please contact our support team at [email protected] — we are happy to assist and will respond in plain Philippine English. For questions about responsible gaming tools and account management, please visit the Responsible Gaming page or the FAQ page for quick answers.